Privacy Policy


The Carpet Showroom respects your privacy. Any information collected through our website will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed in ways that you have not consented to.

The Carpet Showroom reserves the right to send you information, from time to time, regarding information and offers that we feel are relevant.

From time to time The Carpet Showroom may compile general information provided to us to draw conclusions about customers, e.g. age range, location or profession. The Carpet Showroom reserves the right to publish and share such information, but undertakes that it will never link individual data with general data, and will ensure that information about an individual will not be attainable from the general information.

The Carpet Showroom constantly analyses its website logs to improve the value of the materials available on the Website. The Website logs do not allow individuals to be identified, and The Carpet Showroom makes no attempt to link them with the individuals that actually browse the site.

The Carpet Showroom uses cookies to keep you logged into the site. These cookies are not harmful in any way to your computer; please see our Cookies section for more information.

The Carpet Showroom may amend this policy from time to time. If any substantial changes are made to in the way The Carpet Showroom use your personal information, we will notify you by posting a prominent announcement on our Website or via email, as we see fit.


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will not email you in the future unless you have given us your consent or if communication is required to fulfil an order or claim.


The type of information we will collect about you includes your name, address, phone number, email address and credit/debit card details. The Carpet Showroom is PCI compliant, protecting the data that we hold about you.

We will never collect sensitive information about you without your explicit consent. The Carpet Showroom maintains an email list. Insurance claimants are not added to this list. Customers are added to this list on an opt-out basis as part of the sales process when purchasing from The Carpet Showroom via the Website. We do not divulge the email addresses of our list subscribers to anyone, including other list subscribers, with the exception of The Carpet Showroom.

Once any order is completed, your payment data is automatically deleted from our system.


You may request deletion of your The Carpet Showroom customer details at any time by notifying us at Your details will then be removed from our database. You may also change these details at any time by logging in on the website and selecting "My Account" on the navigation menu. You will be able to unsubscribe from this section also.


Cookies are small text files which are stored on your computer by your browser when you visit web pages. We use cookies to allow us to store tracking information to make your user experience better. Cookie storage reasons include items in your shopping basket, usage statistics, and your favourite products. This information is not shared, and expires after a reasonable period of time.

Cookies are necessary to purchase items at The Carpet Showroom. They are used to identify items in your shopping basket, shortlist, and also your browsing history so we can make better recommendations. The cookies themselves do not store any personal identifiable information.

Instead, they store a 'key' on your computer which then identifies information stored temporarily on our own server. You can disable cookies in your browser to prevent this; however you will not be able to use the primary functionality of this website. You can disable cookies in your browser's settings. If you are unsure how to do this, follow this link - Disable browser cookies.